Industry Solution

Healthcare Providers

Improve patient outcomes and operational efficiency with HIPAA-compliant AI calling. Reduce no-shows, automate follow-ups, and deliver better care at scale.

40%
No-Show Reduction
More appointments kept
HIPAA
Compliant
BAA available
24/7
Patient Access
Always available
95%
Patient Satisfaction
NPS improvement

The Challenge

Healthcare is drowning in administrative tasks. Staff spend hours on reminder calls while patients wait on hold. No-shows cost practices $150K+ annually, and after-hours patient needs go unaddressed.

Our Solution

MAiCaller brings AI-powered calling to healthcare with full HIPAA compliance. Automated reminders, patient follow-ups, and after-hours support—all while maintaining the highest standards of privacy and care.

Key Features

Appointment Reminders

Reduce no-shows by 40% with automated reminder calls 24-48 hours before appointments. Patients can confirm, reschedule, or cancel instantly—and cancellations trigger waitlist outreach.

Patient Follow-ups

Post-procedure check-ins, medication adherence calls, and wellness follow-ups. AI monitors patient responses and flags concerns for clinical review.

Prescription & Test Notifications

Notify patients when prescriptions are ready or test results are available. AI provides secure callback options and answers common questions.

HIPAA Compliance

Built for healthcare with full HIPAA compliance. Encrypted calls, secure data handling, complete audit trails, and BAA available for all healthcare customers.

After-Hours Support

AI handles after-hours calls, triaging urgent issues, scheduling callbacks, and providing information patients need—without 24/7 staffing costs.

Care Coordination

Coordinate between providers, specialists, and patients. AI facilitates scheduling, referral follow-ups, and care plan communication.

How It Works

Get started in minutes with our simple setup process

1

Integrate EHR

Connect with your EHR/practice management system

2

Configure Workflows

Set up reminders, follow-ups, and notification rules

3

AI Engages Patients

Automated calls handle routine communication

4

Staff Focus on Care

Your team spends time on patients, not phones

Why Choose This Solution

40% reduction in no-shows
HIPAA compliant with BAA
Improved patient satisfaction
Reduced staff workload
Better care coordination
24/7 patient communication
Lower operational costs
Faster prescription pickups
Proactive patient engagement
Our no-show rate dropped from 18% to under 8%. More importantly, our front desk staff can finally focus on the patients in front of them instead of making endless reminder calls.
D
Dr. Michelle Torres
Medical Director at Community Health Partners

Frequently Asked Questions

Everything you need to know about this feature

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