Analytics & Reporting
Data-driven decisions made easy. Real-time dashboards, custom reports, and actionable insights to optimize your AI calling operations.
The Challenge
Without clear metrics, you're flying blind. Scattered data across systems makes it impossible to understand performance or identify improvement opportunities.
Our Solution
MAiCaller's analytics platform consolidates all your calling data into intuitive dashboards. Track what matters, spot trends instantly, and make decisions backed by real data.
Key Features
Real-time Dashboards
Live metrics update as calls happen. See call volume, success rates, average duration, and agent performance in real-time.
Custom Report Builder
Create reports tailored to your needs. Drag-and-drop interface lets you combine any metrics, filters, and visualizations.
Trend Analysis
AI identifies patterns and trends automatically. Get alerts when metrics deviate from normal, and understand seasonal variations.
Scheduled Reports
Automate report delivery to stakeholders. Daily, weekly, or monthly reports arrive in inboxes exactly when needed.
Goal Tracking
Set KPI targets and track progress visually. Motivate teams with progress indicators and celebrate when goals are hit.
Export & Integration
Export data in any format (CSV, Excel, PDF) or push directly to BI tools like Tableau, PowerBI, or Looker.
How It Works
Get started in minutes with our simple setup process
Auto-Collection
Data flows automatically from all your calls and interactions
Smart Processing
AI enriches raw data with insights and categorizations
Visualization
Dashboards present data in clear, actionable formats
Action
Use insights to optimize scripts, routing, and training
Why Choose This Solution
“The analytics dashboard paid for itself in the first month. We identified a bottleneck in our call flow that was costing us 20% of potential conversions.”
Frequently Asked Questions
Everything you need to know about this feature
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