Use Case

Appointment Reminder Bot

Slash no-show rates by 40% with intelligent reminder calls that confirm, reschedule, or cancel appointments automatically—all without staff intervention.

40%
Reduction in No-Shows
More appointments kept
95%
Confirmation Rate
Patients respond
0
Staff Hours
Fully automated
24hrs
Advance Notice
Optimal reminder timing

The Challenge

No-shows cost healthcare practices $150,000+ annually. Staff spend hours making reminder calls, patients don't answer unknown numbers, and cancellations come too late to fill slots. Empty appointment slots mean lost revenue.

Our Solution

MAiCaller's Appointment Reminder Bot calls patients 24-48 hours before appointments with a natural, conversational reminder. Patients can confirm, reschedule, or cancel on the spot—and cancellations trigger automatic waitlist outreach.

Key Features

Intelligent Reminder Timing

AI determines optimal call times based on appointment type, patient history, and no-show risk. High-risk appointments get earlier and more frequent reminders.

Easy Confirmation

Patients confirm with a simple 'yes' or voice response. No app downloads, no portals, no friction. Confirmation status updates your scheduling system automatically.

Instant Rescheduling

When patients can't make it, AI offers alternative times on the spot. Check availability, book the new slot, and send confirmation—all in one call.

Cancellation Recovery

Cancellations trigger automatic waitlist calls. Fill empty slots within minutes by reaching out to patients who wanted earlier appointments.

Multi-Language Support

Remind patients in their preferred language. Support for 50+ languages ensures every patient understands and can respond comfortably.

Appointment Prep Instructions

Include procedure-specific prep instructions in reminder calls. Fasting requirements, what to bring, parking info—patients arrive prepared.

How It Works

Get started in minutes with our simple setup process

1

Connect Calendar

Integrate with your scheduling system (EHR, practice management, etc.)

2

Set Rules

Configure reminder timing, scripts, and rescheduling options

3

Auto-Remind

AI calls patients automatically based on your schedule

4

Sync Results

Confirmations and changes update your calendar instantly

Why Choose This Solution

Reduce no-shows by 40%
95% patient confirmation rate
Zero staff time on reminder calls
Fill cancelled slots automatically
Improve patient preparedness
Reduce last-minute cancellations
Better schedule utilization
Happier patients and staff
HIPAA-compliant communication
Our no-show rate dropped from 18% to 8% in the first month. That's thousands of dollars in recovered revenue. My front desk staff can finally focus on patients instead of phones.
D
Dr. Rachel Martinez
Practice Owner at Sunrise Medical Group

Frequently Asked Questions

Everything you need to know about this feature

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