Automation & Workflows
Eliminate manual tasks with intelligent automation. Build custom workflows that trigger actions based on call outcomes, time, or any condition you define.
The Challenge
Manual follow-ups, data entry, and task management waste hours every day. Things fall through the cracks, and teams can't scale without adding headcount.
Our Solution
MAiCaller's workflow engine automates the repetitive work. Build if-then automations visually, connect to your tools, and let the system handle the rest while you focus on high-value work.
Key Features
Visual Workflow Builder
Drag-and-drop interface makes building automations intuitive. No coding required—anyone can create sophisticated workflows in minutes.
Event-Based Triggers
Start workflows based on any event: call completed, specific phrase detected, sentiment change, time elapsed, or custom conditions.
Conditional Logic
Build smart workflows with if/else branching. Different outcomes trigger different actions based on call results, customer data, or any criteria.
Scheduled Actions
Schedule calls, follow-ups, and tasks for specific times. Create recurring workflows for regular outreach campaigns.
Multi-Channel Actions
Trigger actions across channels: send emails, SMS, Slack messages, create CRM tasks, update databases, or call webhooks.
Loop & Retry Logic
Build persistence into workflows. Retry failed calls, loop through contact lists, and ensure important tasks complete successfully.
How It Works
Get started in minutes with our simple setup process
Choose Trigger
Select what event starts your workflow
Add Logic
Define conditions and branching as needed
Set Actions
Choose what happens when conditions are met
Activate
Turn on and watch automation work for you
Why Choose This Solution
“We automated our entire lead qualification and follow-up process. What used to take 3 people full-time now runs automatically. The ROI was immediate.”
Frequently Asked Questions
Everything you need to know about this feature
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