Product Feature

Automation & Workflows

Eliminate manual tasks with intelligent automation. Build custom workflows that trigger actions based on call outcomes, time, or any condition you define.

90%
Tasks Automated
Less manual work
5min
Setup Time
No coding required
24/7
Always Running
Never miss a beat
1000+
Trigger Options
Complete flexibility

The Challenge

Manual follow-ups, data entry, and task management waste hours every day. Things fall through the cracks, and teams can't scale without adding headcount.

Our Solution

MAiCaller's workflow engine automates the repetitive work. Build if-then automations visually, connect to your tools, and let the system handle the rest while you focus on high-value work.

Key Features

Visual Workflow Builder

Drag-and-drop interface makes building automations intuitive. No coding required—anyone can create sophisticated workflows in minutes.

Event-Based Triggers

Start workflows based on any event: call completed, specific phrase detected, sentiment change, time elapsed, or custom conditions.

Conditional Logic

Build smart workflows with if/else branching. Different outcomes trigger different actions based on call results, customer data, or any criteria.

Scheduled Actions

Schedule calls, follow-ups, and tasks for specific times. Create recurring workflows for regular outreach campaigns.

Multi-Channel Actions

Trigger actions across channels: send emails, SMS, Slack messages, create CRM tasks, update databases, or call webhooks.

Loop & Retry Logic

Build persistence into workflows. Retry failed calls, loop through contact lists, and ensure important tasks complete successfully.

How It Works

Get started in minutes with our simple setup process

1

Choose Trigger

Select what event starts your workflow

2

Add Logic

Define conditions and branching as needed

3

Set Actions

Choose what happens when conditions are met

4

Activate

Turn on and watch automation work for you

Why Choose This Solution

Eliminate 90% of manual follow-up tasks
Ensure 100% follow-through on every lead
Scale operations without adding staff
Respond to events in real-time
Maintain consistency across all interactions
Connect all your tools automatically
Track workflow performance with analytics
A/B test different workflow approaches
Audit trail for every automated action
We automated our entire lead qualification and follow-up process. What used to take 3 people full-time now runs automatically. The ROI was immediate.
D
David Kim
Head of Growth at RapidScale

Frequently Asked Questions

Everything you need to know about this feature

Ready to Get Started?

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