Payment Reminder System
Recover more revenue with AI-powered payment reminders that are persistent, professional, and surprisingly effective—without damaging customer relationships.
The Challenge
Chasing payments is awkward and time-consuming. Staff avoid collection calls, accounts slip further past due, and aggressive tactics damage relationships. Meanwhile, cash flow suffers and write-offs increase.
Our Solution
MAiCaller's Payment Reminder System makes professional, empathetic collection calls automatically. Customers receive friendly reminders with easy payment options, and your team doesn't have to make uncomfortable calls.
Key Features
Graduated Reminder Sequences
Start with friendly reminders, escalate tone gradually for overdue accounts. Customize timing and messaging for different customer segments.
Easy Payment Options
During the call, AI offers multiple payment methods: pay now by phone, receive a payment link via text, set up a payment plan, or speak with billing.
Empathetic Conversations
AI handles payment discussions with empathy and professionalism. Understand customer situations, offer solutions, and preserve relationships.
PCI-DSS Compliant
For phone payments, our system is fully PCI-DSS compliant. Secure card processing, no storage of sensitive data, and complete audit trails.
Promise-to-Pay Tracking
When customers commit to a payment date, AI tracks the promise and follows up if payment doesn't arrive. Accountability without awkwardness.
Flexible Payment Plans
AI can negotiate and set up payment plans within parameters you define. Break large balances into manageable installments automatically.
How It Works
Get started in minutes with our simple setup process
Connect AR System
Integrate with your billing/accounting system for automatic sync
Set Rules
Define reminder timing, messaging, and payment options
AI Calls
Automated calls go out based on your collection schedule
Payments Flow In
Customers pay via their preferred method, and your AR updates
Why Choose This Solution
“We recovered $2.3M in the first quarter that would have gone to collections agencies. Our customers actually thank us for the friendly reminders. It's completely changed our accounts receivable process.”
Frequently Asked Questions
Everything you need to know about this feature
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