Use Case

Payment Reminder System

Recover more revenue with AI-powered payment reminders that are persistent, professional, and surprisingly effective—without damaging customer relationships.

35%
Recovery Rate
On past-due invoices
50%
Faster Collection
Days to payment
0
Staff Hours
Fully automated
4.5/5
Customer Rating
Even for collections

The Challenge

Chasing payments is awkward and time-consuming. Staff avoid collection calls, accounts slip further past due, and aggressive tactics damage relationships. Meanwhile, cash flow suffers and write-offs increase.

Our Solution

MAiCaller's Payment Reminder System makes professional, empathetic collection calls automatically. Customers receive friendly reminders with easy payment options, and your team doesn't have to make uncomfortable calls.

Key Features

Graduated Reminder Sequences

Start with friendly reminders, escalate tone gradually for overdue accounts. Customize timing and messaging for different customer segments.

Easy Payment Options

During the call, AI offers multiple payment methods: pay now by phone, receive a payment link via text, set up a payment plan, or speak with billing.

Empathetic Conversations

AI handles payment discussions with empathy and professionalism. Understand customer situations, offer solutions, and preserve relationships.

PCI-DSS Compliant

For phone payments, our system is fully PCI-DSS compliant. Secure card processing, no storage of sensitive data, and complete audit trails.

Promise-to-Pay Tracking

When customers commit to a payment date, AI tracks the promise and follows up if payment doesn't arrive. Accountability without awkwardness.

Flexible Payment Plans

AI can negotiate and set up payment plans within parameters you define. Break large balances into manageable installments automatically.

How It Works

Get started in minutes with our simple setup process

1

Connect AR System

Integrate with your billing/accounting system for automatic sync

2

Set Rules

Define reminder timing, messaging, and payment options

3

AI Calls

Automated calls go out based on your collection schedule

4

Payments Flow In

Customers pay via their preferred method, and your AR updates

Why Choose This Solution

35% recovery rate on past-due accounts
Collect payments 50% faster
Zero staff time on reminder calls
Preserve customer relationships
PCI-DSS compliant processing
Reduce accounts receivable aging
Consistent, professional messaging
Track promises and follow up automatically
Offer payment plans at scale
We recovered $2.3M in the first quarter that would have gone to collections agencies. Our customers actually thank us for the friendly reminders. It's completely changed our accounts receivable process.
S
Sandra Williams
CFO at MedBilling Solutions

Frequently Asked Questions

Everything you need to know about this feature

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